Temu Data Breach: What Happened, Who Was Affected, and Steps to Protect Yourself

February 1, 2024
·
3 min
deleteme

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In the digital age where online shopping is as routine as a morning cup of coffee, the security of customer information stands as a towering priority for e-commerce platforms. It comes as unsettling news, then, that Temu, the emerging online marketplace that has quickly made a name for itself, has fallen victim to a data breach

This incident has not only exposed the vulnerability of its security infrastructure but has also raised serious concerns among its growing user base regarding the safety of their personal and financial details. As we delve into the ramifications of this data breach, we'll explore what happened, how it affects users, and what steps can be taken to prevent such lapses of security in the future. 

Join us as we unwrap the layers of the Temu data breach and its implications for consumers and the e-commerce industry as a whole.

What is Temu? 

Known as “the dollar store of apps,” Temu has quickly gained popularity after a massive marketing push featuring incredibly low prices for a vast array of goods. More than 130 million people have downloaded the app, leading to an even greater threat to consumer data. 

Details of the Temu Data Breach

temu platform data breach

In a proposed class action lawsuit on September 20th of 2023, Chinese app, Temu, has been accused of both the careless handling of consumer data and the intentional placement of malware within the app itself. This malware is allegedly using a script that is undetectable within a mobile device and that allows unencrypted files containing personal data to be downloaded to the company’s servers. 

Temu itself has not yet addressed the data breach. However, an ever-growing number of customers are filing reports stating that unauthorized withdrawals were made to their bank accounts and that their other personal data has been used to perpetrate identity theft.

Extent and impact of the Temu Data Breach on consumers

The app requests excessive permissions to personal data, and reportedly fails to adequately protect this data via necessary security measures. Currently, the lawsuit alleges that massive amounts of consumer data have been sold and leaked by Temu. However, further investigation is needed before the extent of the data breach can be determined.

Cybersecurity experts advise not downloading the app or immediately deleting it if it has already been installed on your device. As of right now, it’s better to assume that if you’ve used Temu, your data is at risk (if not leaked) and to take action to minimize or prevent security threats. The lawsuit is intended to represent anyone who has downloaded the Temu app since July of 2022.

As the lawsuit progresses, more details should be exposed.

What personal data was leaked and exposed in the Temu Breach?

Due to the almost carte blanche nature of Temu’s data permissions, the app can access nearly every part of a mobile device–including cameras and audio. This, in addition to the access required to process financial transactions, makes the data collected particularly broad. 

It may include (but is not limited to):

  • Biometric data
  • Full names
  • Physical addresses
  • Phone numbers
  • Financial information
  • Social security numbers
  • Birthdates
  • Mobile contact lists

Here’s what to do if you were impacted by the Temu data breach 

The first step is to make sure that you have deleted Temu from all of your devices and use sites like haveibeenbreached.com to check for confirmed data leaks. 

Whether you are notified of a leak or not, it’s still a good idea to:

  • Update banking passwords and security questions
  • Inform your financial institution of the situation
  • Take advantage of credit monitoring services
  • Frequently check all financial and shopping accounts for fraudulent transactions
  • Secure your identity using Cloaked
  • Educate yourself on the capabilities of hackers when they possess personal data

Cloaked helps prevent and contain instances of identity theft by providing you with a unique identity for every new account you create. This means that if your Cloaked email address or phone number is leaked, it’s as simple as deleting these credentials to prevent them from being associated with you. 

We also allow you to store all of your credentials on your own encrypted database, adding another layer of security.

Click here to get Cloaked today.

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